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Bottom Line Concepts Case Study
Meg:
John, you were right: this year alone, these guys saved us over $200,000. Wait ‘til Wayne and Pam see these figures.
Wayne:
Okay, let's see your budget report. Where did this money come from?
John:
We started working with this group called Bottom Line Concepts a year ago, and they reduced our mailing equipment cost by 63%. We also saved an additional $70,000 in vendor fees, overcharges, and recovered postage.
Pam:
Where did you get the money to hire consultants for this?
Meg:
Bottom Line operates on a contingency-based model: they only get paid if they save us money. If they don't, the service is free.
Pam:
Okay, I'm listening. Tell me more.
John:
Bottom Line focuses on companies like ours that have multiple locations with mailing equipment. We did some checking, and they work with some of the largest entities in the US.
Meg:
They did a very thorough, free, no obligation analysis for us in defining our savings opportunity. What surprised me was how little control we had over these expenses. For instance, we had sites spending drastically different rates for the same equipment, despite having a national contract with our vendor.
John:
There were tens of thousands in fees that we had been oblivious of, and many sites were paying more for the equipment than the postage being used.
Wayne:
How did we reduce costs by 63%?
John:
Bottom Line helped us negotiate better pricing from our vendor. But, what stood out was the way they worked with our field sites to define their needs and show options that suit their applications. In some cases, this includes getting rid of the equipment or switching to PC postage.
Meg:
What delights me the most is that they managed our spend for us, including giving us a web-based dashboard that shows us all of our mailing expenses in one place. The reports we were getting from the vendors were spotty at best.
John:
Bottom Line eliminated over $20,000 in vendor fees and secured another $10,000 in refunds for us from areas in which we had been overpaying.
Meg:
I was amazed at how much lost postage they found. Three years ago, when we closed the Acme division, no one on our side went back to collect the postage that was sitting in those meters. Bottom Line identified these accounts and helped us get the money back.
John:
To sum it up, there are three main benefits from our partnership with Bottom Line: (1) They bring us risk-free savings, (2) they manage the spend and make it easy, and (3) we have top experts in the industry at our disposal.
Wayne:
Great job on this one.
Pam:
I like the numbers that I'm seeing. I look forward to showing them at my board meeting next week. Good call on picking Bottom Line as a strategic partner.
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