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Work Opportunity Tax Credit Process | Bottom Line Concepts

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Published June 1st, 2019 by



Every year companies miss out on millions of dollars in tax credits for something they do every day – hiring new employees. The Work Opportunity Tax Credit (“WOTC”) is a Federal tax incentive program to encourage employers to hire and retain employees from specific target groups such as:

• Veterans 

• Qualified Youth 

• Social Assistance Recipients

Although these tax credits range in value depending on the category of employee and length of employment, your company can receive a tax credit of up to $9,600 per new hire. The average credit for the hospitality industry can be as high as $2,000 per employee. Also, many states have companion credits that match or mimic WOTC. The New York Urban Youth Hiring Program can add up to $5,000, over two years, in additional tax credits. Some of the state and local credits are also REFUNDABLE when the entity does not have taxable income.


The WOTC program requires the completion of several forms by the employee at the time they are hired. These forms need to be received by the correct state agency within 28 days of the employee start date. Our tax credit experts will work with your company to streamline the documentation process in order to minimize your work, and maximize the credits. We offer flexible options for you to process the necessary documentation in a timely manner, in order to receive approval of your credits. Many state agencies have a back-log of forms to process. Our team will keep your data and information organized, resolve any documentation discrepancies, and follow-up with the government on a regular basis to ensure your credits are approved in a timely manner.


Although any company that hires new employees can potentially benefit from the program, there are certain industry such as hospitality, retail and security which see significant benefits. Factors that drive higher returns for these industries include high- turnover rates, urban dwelling employee base, a younger workforce, and unique hiring requirements such as hiring military veterans.

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